Paying Your Utility Bill

Your utility bill is due by the tenth (10th) of the month with a ten (10) day grace period before the delinquent date. In the event such billing is not paid on or before the 20th day of each month, a penalty shall be imposed. If the 20th day is a weekend, or holiday as defined by the Town of Cedar Lake, or a day in which the Utility Billing Office is closed, the next business day shall be considered the final day for payment to be made without penalty.

Payment may be made in one of the following ways:

  • Pay Online
    Pay online 24/7 by clicking here (bsaonline.com). Credit and debit cards are accepted, and e-checks. A convenience fee is charged and retained by our vendor for processing the payment. Your account number and a PIN, located on your monthly bill, are needed to access your information.
  • Auto Withdrawal
    Sign up for our Auto Withdrawal program by completing the form available at our office, or you may obtain the form by clicking on the link here (Town of Cedar Lake Auto-Withdrawal Form). Payments will be withdrawn from your account on the 15th of the month or the next business day. This service is free.
  • By Phone
    Pay by phone 24/7 by calling toll-free (855)246-9327 and follow the automated instructions. A convenience fee is charged and retained by our vendor for processing the payment. Debit and credit cards are accepted. Make sure to have your bill available when calling.
  • By Mail
    Send your payment with remittance stub in the enclosed return envelope and mail to: Cedar Lake Utilities, PO Box 707, Cedar Lake, IN 46303-0707. Postage is required. Please do not send cash through the mail. Payment must be received in our office before the delinquent date.
  • In-Person at the Town Hall
    Bring your payment to the Town Hall located at 7408 Constitution Avenue. You may pay in person during business hours or use the drop box located at the Town Hall parking lot.
  • In-Person at Demotte State Bank
    Payments are accepted at De Motte State Bank located at 10119 West 133rd Avenue. Please have your remittance stub available at the time of payment. Cash and checks accepted. Payments are considered on same-day business if made before 3:00 PM. This bank service is free of charge.

Questions concerning your bill: please call the Utility Billing Office at (219) 374-7000
or email utilitybill@cedarlakein.org. Our fax number is (219) 374-8588.

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