Water Utility Alerts

Boil Water Advisory – may imply precaution due to the potential or possibility that harmful bacteria may be present during an event.

Boil Water Warning or Boil Water Order – may imply that there is known/found bacteria in the water system, and the public is warned of potential health effects.

Do Not Consume – notification may be provided to customers of a known contaminant that should not be ingested or that boiling the water would worsen.

No Use Order or Do Not Use Order – may be issued when any contact, even with the skin, lungs, or eyes, can be dangerous. Do not drink or use tap water from the impacted system for any purpose as long as the advisory is in effect, including bathing. These types of advisories are rare.

Boil water advisory (Click for more Information)

If local officials issue a boil water advisory, use commercially bottled water or boil your tap water.

Boil water advisories usually include the advice below.

Boiling water

If commercially bottled water is not available, boil your tap water. To kill germs, bring water to a full rolling boil for 1 minute. At elevations above 6,500 feet, boil for 3 minutes. To avoid burns, allow boiled water to cool before you use it.

Boil your tap water even if you filter it. For example, still boil tap water if it has been through a home water filter or a pitcher that filters water.

Drinking and cooking

Use commercially bottled water or boiled water for drinking and to prepare and cook food.

Breastfeeding is the best option for feeding an infant. If you feed your child formula, provide ready-to-use formula if possible.

Handwashing

In many cases, you can use tap water and soap to wash your hands during a boil water advisory. Follow the advice from your local officials.

Bathing and showering

Be careful not to swallow any water when bathing or showering.

Use caution when bathing babies and young children. Consider giving them a sponge bath to reduce the chance of them swallowing water.

Brushing teeth

Brush your teeth using boiled water or commercially bottled water. Do not use tap water that you have not boiled first.

Washing dishes

If possible, use disposable plates, cups, and utensils during a boil water advisory.

Sanitize all baby bottles.

Dishwashers are generally safe to use if they have a sanitizing cycle or reach a final rinse temperature of at least 150°F (66°C). Check the manual or contact the manufacturer to find out what temperature your dishwater reaches.

To wash dishes by hand:

  1. Wash and rinse the dishes as you normally would using hot water.
  2. In a separate basin, add 1 teaspoon of unscented household liquid bleach for each gallon of warm water.
  3. Soak the rinsed dishes in the water for at least one minute.
  4. Let the dishes air dry completely before using them again.

Laundry

It is safe to wash clothes as usual.

Cleaning

Clean washable toys and surfaces with:

Caring for pets

Give pets commercially bottled water or boiled water that has cooled. Pets can get sick from some of the same germs as people or spread germs to people.

Caring for your garden and houseplants

You can use tap water for houseplants and gardens, including watering plants you eat.

Do not drink water advisory (Click for more Information)

Officials typically issue do not drink water advisories when tap water is, or could be, contaminated with harmful chemicals or toxins. Boiling water containing harmful chemicals or toxins will not make the water safe to use.

Do not drink advisories may include information about preparing food or drinks, making ice, washing dishes, cleaning, brushing teeth, bathing, flushing toilets, and other activities.

During a do not drink water advisory, use commercially bottled water for:

  • Drinking and cooking
  • Brushing teeth
  • Washing fruits and vegetables
  • Preparing food
  • Mixing baby formula
  • Making ice
  • Giving water to pets

Follow the advice in the water advisory?

During a drinking water advisory, carefully follow local officials’ advice to protect your health and your family’s health.
Do not use water advisory (Click for more Information)

Use commercially bottled water during a do not use water advisory. Do not drink or use tap water for any purpose as long as the advisory is in effect.

Officials issue do not use advisories when any contact with tap water could be dangerous. This includes contact with your skin, lungs, or eyes. The tap water is, or could be, contaminated with harmful germs, chemicals, toxins, or radioactive materials.

Do not use water advisories are rare.