Career Opportunities and Applications
The Cedar Lake Metropolitan Police Department is announcing an Emergency Hire for an Experienced Emergency Services Dispatcher
Applications must be returned in person to the Cedar Lake Police Department, 7408 Constitution Avenue, Cedar Lake, IN 46303. Monday – Friday, 8:00 am – 5:00 pm.
Dispatcher will process emergency and non-emergency calls for service dispatching police, fire, and EMS. In addition, other emergency equipment by telephone and radio utilizing computer aided dispatch (CAD system). Also performs other related duties as assigned.
-Receives and processes 911, emergency and non-emergency requests for assistance, evaluates the information provided and creates CAD system events; provides pre-arrival and post-dispatch instructions to the caller or relays information to other jurisdictions; processes and prioritize incoming calls.
-Dispatches Police/Fire and EMS personnel and equipment on both routine and emergency calls utilizing a CAD system, multiple video display terminals, radio dispatching consoles, and related equipment.
-Monitors and maintains status of public safety personnel and equipment; analyzes situations accurately and takes effective action to help ensure office and firefighter safety
-Provides operational support for police, fire, and medical operations; facilitates outside agency assistance and mutual aid requests; as requested, enters, updates, and retrieves information from teletype networks relating to wanted persons, stolen property vehicle registration; handles tow requests and other information.
-Must be currently certified in the IDACS and have a minimum of 1 year experience
-Must have a minimum of 1 year experience with SPILLMAN Technologies and CAD Systems
-A valid Indiana Driver’s License
-High school diploma or equivalent
-Open to a criminal background check
-Analyze situations quickly and accurately and take effective action
-Work in a highly structured environment where all communications and work is monitored and documented
-Maintain composure and work effectively under pressure
-Carry on multiple conversations while distinguishing background radio communications